The complaint was forwarded to the Complaints Team, which made multiple attempts to contact the casino for resolution but received no response. Due to the casino’s lack of cooperation and the absence of a valid license, the complaint was marked as unresolved, with the hope that the casino’s rating might prompt a change in their approach. The Complaints Team had attempted to engage the casino for clarification and assistance but received no response. The Complaints Team attempted to reach the casino for resolution but ultimately closed the complaint as ‘unresolved’ due to the lack of communication from the casino and its unlicensed status.
Based on the revenues, we consider it to be one of the smaller online casinos on the market. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
- The game features a progressive Jackpot, which is awarded on a randomly selected game round.
- Currently waiting for my money from them, they have a support chat but it just seems automated with very vague responses.
- With no cost involved, the demo version is a risk-free way to enjoy everything Super Ace has to offer while preparing for real-money gameplay.
- The mobile casino website is intelligently designed and offers very smooth, intuitive navigation.
- You can play at Joker’s Ace from as little as €0.01 per spin, although stakes of up to €1,500 per spin are also quite possible.
- In our opinion, this aspect is a good prerequisite for building a truly long-term, trustworthy relationship with a casino.
- Our finely curated list invites you to explore top-notch casinos in Amsterdam.
Super Ace Special Features
A total of six different bingo games are available, such as Super Bonus Bingo and Samba Bingo. In addition to the categories already mentioned, Joker’s Ace has also set up a separate section for scratch cards and bingo, which perfectly rounds out the range of games. These include the card games Classic Blackjack, Pontoon Pro Super, 7 Blackjack, and Classic Blackjack, as well as the typical roulette variants French, European, and American. The selection of card and table games at Joker’s Ace Casino is also impressive. • The deposit bonus including deposit is subject to 30x wagering requirements Therefore, the real bonus terms and conditions depend on the total amount you deposit.
- You’ll receive a great welcome bonus upon your first 3 deposits.
- Our platform provides a secure, user-friendly environment where you can enjoy a wide range of games, including Super Ace, with its innovative features and high RTP.
- Since we have only collected reviews from 3 players, Joker’s Ace Casino does not have a User satisfaction score yet.
- The player was informed that the casino’s rating would be negatively affected by this outcome.
- Games from numerous software providers, including Merkur, IGT, and NetEnt, are available, so even professional players won’t have a problem with the range.
- The player from Finland requested assistance regarding a withdrawal of 1700 euros made on June 30, which had not been processed despite the KYC approval and the casino’s stated processing time of 7-21 days.
Joker’s Ace Casino bonus offers and codes
This online slot features a 5-reel, 4-row layout and offers an impressive 1024 ways to win, providing players with ample opportunities to score rewarding combinations on every spin. Our recommended casinos offer generous bonuses, reliable customer support, and a seamless gaming experience across various devices. With its high RTP of 97.5% and medium volatility, Super Ace offers a balanced gaming experience that appeals to both new and seasoned players. Joker’s Ace range of games is very varied and extensive, so you can of course also play the classic Starburst in this online casino. Neither the casino nor the players have any influence on how the games turn out. They are used by casinos to motivate players to create an account, deposit money into it, and start playing.
Deposit limits allow players to cap daily, weekly, or monthly funding amounts, preventing impulsive increases during losing sessions. These features operate independently of promotional programmes, prioritising player welfare over commercial considerations. Data storage practices comply with GDPR requirements applicable to UK residents, granting players rights regarding personal information access, correction, and deletion.
Jokers Ace Casino Games
In working out a casino’s Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. Carry on reading our Joker’s Ace Casino review to make an informed decision whether or not this casino is the right fit for you. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly.
Players recognising problematic gambling patterns can initiate self-exclusion periods ranging from days to permanent account closure. Certification from organisations such as eCOGRA or iTech Labs indicates independent verification of fair play standards. Licensed operators submit to regular audits examining both financial practices and game fairness, with results influencing licensing status continuation. Comprehensive FAQ sections address joker ace casino frequently encountered situations including bonus terms clarification, verification requirements, and technical troubleshooting. Response time expectations should account for peak period variations, with weekend evenings typically generating higher support volumes. Live chat functionality provides immediate connection to support representatives during operational hours.
Symbols & Paytable
She had contacted support multiple times but had not received a satisfactory response. The complaint was resolved by marking it as “unresolved” due to the casino’s lack of cooperation and absence of a valid license or alternative dispute resolution service. It was noted that unresolved complaints might negatively impact the casino’s rating, potentially encouraging better cooperation in the future. The complaint was marked as unresolved due to the casino’s lack of response and absence of a valid license or ADR service, leaving no regulatory authority to intervene.
This makes this casino one of the worst ones available, at least in terms of factors I look at in my reviews. You can learn more about these registration bonuses and discover the best one for you below. After a detailed review by our independent casino review team, Joker’s Ace Casino has received a Very low Safety Index rating. This rating should give you an idea of how safe and fair each casino is. Here, you can learn more about bonuses offered by Joker’s Ace Casino. Cons may involve region-specific restrictions, varying withdrawal times depending on the chosen method and the usual constraints attached to promotional offers.
This ensures, among other things, that all game outcomes are determined solely by chance. This means the casino is subject to European Union regulations. Joker’s Ace Casino is operated by Joker’s Ace Ltd, which holds a valid EU casino license from the Curacao Gaming Authority. Here we played the then newly released slot Buffalo Hunter. Furthermore, all payment methods are available in the mobile version, and of course, you can also contact customer support without restrictions. This not only saves you valuable storage space, but also eliminates the need to worry about updates.
While you can contact the casino and ask for help if you need it, the responses you will get back from customer support tend to be slow or not as helpful as those at casinos with a better support. If you want to make sure you have an enjoyable gaming experience, I recommend you look for a casino with fair T&Cs. Joker’s Ace Casino is a smaller online casino, according to my research and estimates of its revenues. This is the worst rating we give to casinos, which is why we strongly recommend not playing at this site. When playing at casinos with a high rating, you should be able to play without running into several types of issues that can be quite common at lower-rated sites. There are many different types of casino bonuses, such as welcome bonuses, deposit bonuses, no deposit bonuses, free spins, bonus codes, loyalty programs, and more.
Super Ace
The game offers a unique blend of traditional card elements with modern slot mechanics, including wild symbols, scatter symbols, and a combo multiplier system. Super Ace is developed by Jili Games, a well-established provider in the online gaming industry. This mobile-first design ensures seamless gameplay and high-quality graphics, regardless of the device used.